Your integrity function, without the headcount.
An outsourced integrity function gives you the parts of a corporate integrity program that genuinely reduce risk — an independent whistleblowing and complaints channel, impartial triage, and independent workplace investigations — without hiring the headcount to run them.
Far more than fraud.
Fraud is the risk most owners picture first, but it is only one of many. A genuine integrity function covers the full spectrum of conduct, safety and reputational risk — with a reporting process your people actually trust at the centre of it.
Fraud & financial crime
Bribery & corruption
Bullying, harassment & psychosocial safety
Workplace violence & other crimes
Misconduct & policy breaches
Workplace disputes & grievances
Reputational harm
Whistleblowing & protected disclosures
Why early detection is the whole game.
Fraud caught within six months costs a median of US$40,000; left five years it passes US$1.1 million.
Of frauds are caught by a tip, nearly three times any other method. External audit catches just 3%.
Of small businesses have a fraud-reporting hotline, against 85% of larger organisations.
The largest recurring study of real internal fraud is blunt about what limits the damage: not the sophistication of your systems, but how fast you catch it. The typical scheme runs about a year before anyone notices, and the longer it runs the steeper the loss climbs. It is rarely the audit that catches it — far more often a tip from someone who saw something and had somewhere to raise it.
Where internal investigations go wrong.
The risk of handling it in-house
- A fair reason is not enough — the process has to be fair too. A dismissal can be ruled unfair if allegations were not put clearly, the person was not given a genuine chance to respond, or the decision-maker had already made up their mind.
- Bias, real or perceived — an investigator who knows the parties, or reports to one of them, taints the finding.
- Evidence that does not hold up — serious allegations need cogent, well-gathered evidence.
- A safety problem on top of a conduct problem — a mishandled process can cause psychological harm and breach work health and safety duties.
- The threat left to fester — harm continues and evidence goes cold.
The advantage of an independent expert
- A defensible process from the first step, documented to withstand challenge.
- Genuine independence — decisive when the subject is senior or connected to leadership.
- Evidence gathered and preserved to a standard that holds up at the Fair Work Commission or in court.
- Clear written findings your lawyers and decision-makers can act on.
- Protection for the complainant, the respondent and the business's reputation.
What your integrity team covers.
Named integrity lead
Confidential reporting channel
Triage within one business day
Investigations included
Quarterly controls review
Annual integrity risk assessment
Your policy environment, maintained
Quarterly manager briefing
Evidence handled properly
How it works.
Discovery call
We map your risk areas and current controls.
Onboarding
Reporting channel live, policies issued, managers briefed.
Ongoing
Matters triaged and investigated as they arise.
Reporting
A one-page monthly summary, and a quarterly deep-dive.
What it costs.
Scoped to the size and risk profile of your business. 12-month initial term, then month to month. Investigation work beyond the included hours is scoped and quoted in advance. No commencement fee for ongoing clients. For most businesses this is less than a fortnight of a full-time integrity manager, for a function that is always available.
Larger organisations carry more exposure and need a broader program. We scope and price accordingly after the discovery call.
Who it's for.
- 20–200 staff
- No in-house integrity or investigations function
- Handling cash, stock or procurement
- Recent grievance or conduct issues
If you already have an internal audit or integrity team, you probably do not need us on an ongoing basis — we can work matter by matter instead.
Frequently asked.
What is an outsourced integrity function?
It is the parts of a corporate integrity program that genuinely reduce risk — a trusted whistleblowing and complaints channel, independent triage, investigation capability, current policies and periodic controls review — provided as an ongoing service instead of hired as headcount.
Do we need this if we already have HR?
HR and an integrity function do different jobs. HR is a party to most workplace matters and cannot be independent of them. The value of an outsourced function is that the person assessing a complaint does not manage, report to, or work alongside the people involved.
What happens when something is reported?
Every report is triaged within one business day. You get an assessment of what has been raised and a recommended path — no action, managed internally, or formal investigation — before anything else happens.
Is Integrity Solve a law firm?
No. We investigate and build evidence, and we work alongside your employment lawyers. We do not give legal advice, and decisions to dismiss, commence proceedings or issue demands should be made with a qualified solicitor.
What does it cost?
From $2,500 plus GST per month, scoped to the size and risk profile of your business. The entry level includes five investigation hours a month. Larger programs are scoped and priced after a discovery call.
How quickly can the reporting channel go live?
Onboarding puts the reporting channel in place, issues the policy set and briefs your managers. It is a matter of weeks, not months.
Is this the same as an outsourced whistleblower service?
It includes one. An independent whistleblowing and complaints channel is the backbone of the service, because most integrity problems surface as a report from someone who saw something. But the channel on its own achieves little — the value is having someone impartial ready to assess and act on what comes in.
Want a reporting channel and investigation capability in place before you need one?
Integrity Solve conducts independent workplace investigations and gathers evidence. We are not a law firm and do not provide legal advice — we work alongside your employment lawyers. See our investigations service.